Members of the public
are reminded not to disclose their personal identification numbers
(PIN) and passwords to third parties under any circumstance. Bank Negara
Malaysia and commercial banks will NEVER request for personal banking
information or confirmation of credit card transactions through
telephone calls, emails or SMS.
Members of the public who receive
such requests are advised not to respond and to contact their respective
banks immediately to seek clarifications. Further information on
illegal financial schemes can be obtained from the Financial Fraud Alert
site at
http://fraudalert.bnm.gov.myFor further enquiries or advice, members of the public can contact or visit Bank Negara Malaysia at:
- BNMTELELINK (Customer Service Call Centre)
Tel: 1-300-88-5465
Fax: 03-2174 1515
(Business hours: Monday - Friday, 9:00 am - 5:00 pm)
- To submit enquiries through SMS service, type:
BNM TANYA [your enquiry/complaint]
and send to 15888
(Sender will be charged RM0.15 for sending a message and RM0.20 for
receiving a message by the telecommunications service provider)
- BNMLINK (Customer Service Walk-In Centre)
Bank Negara Malaysia,
Ground Floor, Block D
Jalan Dato' Onn, 50480 Kuala Lumpur
(Business hours: Monday - Friday, 9:00 am - 5:00 pm)
wa pernah 2X rcvd sms soh update online account kat bank rimau
yang nk buat pangkreas wa putus tu , wa x pernah ada akaun dgn bank tu
siottttt la diorng ni
